Privacy

Last updated: 3/1/18

Thank you for visiting robertosfresh.com. Our goal is to make your online experience with us as positive, informative and easy to use as possible, while protecting your privacy.

How We Handle Your Personal Information

Cookies

The word, “cookie” typically conjures a tasty treat in most people’s minds. However, in the online realm, cookies are bits of data that a Website places on your hard drive for record-keeping. We use cookies in order to understand who’s visiting us online—such as differentiating a new customer from a returning/ repeat customer, and which content that visitor is viewing. In short, cookies enable and speed the process of serving your needs more optimally.

You may disable cookies on your web browser, but doing so may limit our ability to serve your online needs as quickly, efficiently and completely as possible.

Personal Information

We may gather certain personal information about you as necessary to the ordering process—such as your name, address, e-mail address, etc. We use this information to identify you, and gather it ONLY when you voluntarily submit it.

The personal information we collect is used ONLY by Roberto’s Fresh and the technical and fulfillment services with whom we work, in order to process your orders and deliver your meals. Any entities using your personal information that’s collected on this Website must abide by this policy. If we hire a party to perform a service that requires accessing your personal information, they may use that private information ONLY for that limited purpose—not for ANY other reason.

Your information is NEVER sold, transferred or disclosed to third parties—and we do NOT send unsolicited e-mail. We may respond to an e-mail that you send us, and we may ask you if you want to receive special offers from us from time to time. IF, in the instance that you agree to receive special offers from us, you may also request that these cease at any time.

e-mail

If you have questions or comments, we encourage you to contact our Customer Care Team—in the knowledge that your correspondence with us is used solely for internal purposes—UNLESS you have a positive comment that you would like us to share with our online community.

Other Sites

Our Website and online content may include links to other sites. Please know that we are an entirely separate entity from any other site (or its parent entity) to which we link—and that we are not responsible for the policies or activities of any other company or organization to which our site may link.

Our Rights

We reserve the right to use or disclose any information that’s needed to:

  • Satisfy any law, regulation or legal request;
  • Protect the integrity of this site;
  • Fulfill your online requests made on our site; and to
  • Cooperate in any law enforcement investigation or an investigation as a matter of public safety.

Privacy Policy Changes

This privacy policy is effective as of March 1, 2018. From time to time, we may opt to change this privacy policy at our sole discretion. Any such change(s) will be posted here. We do not apply any policy changes retroactively.

Questions & Comments

If you have questions or comments about our Privacy Policy, or any other matter concerning our company, products or online presence, please contact us online (or) via ‘snail mail’ at:

Customer Care
Roberto’s Fresh LLC
PO Box 274
Lebanon, CT 06249